Privacy policy

 Website privacy policy

First Give is committed to protecting your personal information. This page sets out the basis on which we will process any personal information we collect from you or that you provide to us.

Any questions regarding this site and this privacy policy should be sent to Louisa Searle at First Give, JHub, Haskell House, 152 West End Lane, London NW6 1SD or by email to info@firstgive.co.uk

What kinds of information do we collect?

When you access our information or request services or products from us, we may collect and process personal information about you. Depending on your activity, this personal information may include your name, email address, postal address, telephone or mobile number.

We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

We may also collect details of your visits to our site, including but not limited to traffic data, location data, weblogs, and other communication data and the resources that you access.

By submitting this personal information you enable us to provide you with the information, services or products you select.

What might we use your personal information for?

We are required by the Data Protection Act 1998 to ensure that any personal information you supply to us is only used for the purpose for which you provided it.

When we request your personal information on this site, if we tell you we will use it for a specific purpose then we will only use it for that purpose.

If we don't tell you we will use it for a specific purpose then we may use it in the following ways:

  • to provide you with information, services or products you have requested or which we feel may interest you where you have consented to being contacted
  • to allow you to participate in interactive features on our site, when you choose to do so, for example, we may help you complete forms by inserting your contact details for you to edit
  • to analyse and improve the services offered on our sites by providing you with the most user-friendly navigation experience we can for your computer or other internet device
  • with IP addresses, to identify your approximate location, block disruptive use or to establish the number of visits to the site from different countries.

If you do not want us to use your data in these ways please tick the relevant box situated on the form on which we collect your data.

Don't want us to contact you?

If we contact you by phone or letter we will not contact you again if you ask us not to. You can contact us at any time to change your contact method preferences by emailing info@firstgive.co.uk

Will we ever give your information to other organisations?

First Give will not rent or sell your personal information to other organisations.

However, where you have given us permission to contact you we may allow partner organisations access to some of your organisations’ information so they can contact you.

We may disclose your personal or organisational information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use for this site or other agreements; or to protect the rights, property or safety of First Give, our donees or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

Use of cookies

A cookie is a small text file containing small amounts of information which are downloaded to your device when you visit a website. ookies are sent back to the website when you return to it, this is useful because it allows the website to recognise your device.

These cookies record information about your online preferences and allow First Give to improve your experience on its site.

First Give does not share any personal information gathered by the cookies with third parties.